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Frequently Asked Questions

Which are the factors that may affect the final price of my move?

Which are the factors that may affect the final price of my move?

The price will vary depending on the service you wish to contract. We can provide you with the most basic service or the most complex one, where our workers will take charge of unpacking your boxes, assembling or disassembling your furniture, placing your objects where you want…

Do I have to pack my belongings or do you do it yourselves?

Do I have to pack my belongings or do you do it yourselves?

Mudanzas de la Fuente will do all the packing. If you have already packed all your belongings, we will take it into account at the time of preparing our quotation. If you have packed part of your belongings and you need some packing material, we can also provide it for you.

How is the storage service invoiced?

How is the storage service invoiced?

Payment of our storage service will be done on a monthly basis. It is usually done through direct debit.

How long in advance do I have to contact you for a local removal service?

How long in advance do I have to contact you for a local removal service?

Please, contact us as soon as possible. This will make the assessment of your removal and the preparation of your estimate easier; we offer a free of charge visit to your residence by our sales person -no strings attached- in order to prepare a pre-move survey for the correct preparation of your quotation, and the reservation dates of your removal service.

How long does the removal usually take?

How long does the removal usually take?

It depends on the volume and the destination. In the case of a local move, it usually takes just one day (always depending on the volume and destination). For a national move, we would take 1 day for collection and the following day for delivery. If we the removal service involved the Canary or Balearic Islands, it would take us from 5 to 7 days.

For international moves, the destination address will indicate the transit days.

How long can my furniture and personal belongings stay in a warehouse?

How long can my furniture and personal belongings stay in a warehouse?

There is not a minimum or maximum length of time for you to keep your belongings in our warehouses.

Do you have a storage warehouse?

Do you have a storage warehouse?

Mudanzas de la Fuente has its own warehouse to store, look after and manage your household and office goods. It counts on permanent surveillance and qualified staff for storage, and container management and control.

Do you have a moving insurance?

Do you have a moving insurance?

We certainly have an insurance policy, to insure all your personal belongings. We also count on a special insurance policy, available to our clients, for very valuable or fragile objects.

What are the things that cannot go into storage?

What are the things that cannot go into storage?

Animals, plants, perishable products and flammable products.

What do I do with the packing materials?

What do I do with the packing materials?

There is no problem at all, in case you want to keep all your removal boxes. If you do not want to keep them, or do not know where to leave them, we can collect them for you with no additional charge and without any obligation.